- Material: Plush
- Size: 24cm-26cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just like the picture
Shipment was quite long. But it came perfect.
Good product thanks good store good quality
Super happy with them
Nice little toy. Would buy again.
The product's Perfect took just to get even
impeccable
Very good finish for the price I recommend
Just as it's shown in the pictures!
Well received, compliant, thank you!
Order on 05/03/2020 30/03/2020 arrived Chile The product was as the description said and arrived in less than a month.
As described
love it!
Took a long time, but worth the wait. The quality is better than expected.
Incredible!!!
Impressive! Very good quality!
The order took too long to arrive.
Unfortunately the goods did not arrive, apparently lost on the way. Seller returned money
I love it, it's very nice, it was a gift for my boyfriend and he loved it.
Perfect Ní
It's beautiful, just a little smaller than it is peraba
I received my product, although 2 weeks late, but I received it.
Are beautyful, loyal to the photo, soft and have no smells
Sooo cute
Never got the item but the store marked I got it
They're very cute. The store is super nice. I recommend them. They arrived in two months in Colombia.
The product is great, met my expectations
Took almost 2 months to Czechia, but good quality for that price
Order on January 4th and received on February 24th, of rest very happy for the product, thank you!
good
The product is what it promises. It's good and very much like tv.
The product is good. That's what they promise.
Awesome! Second time ordering, great quality. Still wish the eyes were embroidered instead of felt though.
Good but small.
Smaller than expected
.
gift to my girlfriend. she loved it!! very smooth material thank you
Love it
it was smaller than expected but i love it
Everything is fine, soft, neatly sewn, without extraneous odors. Delivery is fast. Many thanks to the store!
ok
super
Just as shown in the image, there was no problem with the store or the shipment as the tracking could be done without problem and arrived within the agreed dates.
Nice